It’s not always easy (and we wouldn’t have it any other way)

I’m surprised at how busy things have been lately. The economic climate is still quite challenging, but our phones never seem to stop ringing.

Perhaps it’s something to do with the way we do business.

Here’s what I think:

Every deal is different.

Gone are the days when clients could ask for a mortgage, and we’d fill in some forms, drop them off at the bank, and standby for approval. These days, the sums are larger, the process is slower, and the rules are more complicated. 

(That’s a good thing, by the way. It means everyone’s thinking harder about debt – and taking more care.)

As Financial Advisers, we have a legal duty to make sure the loan you get is the right loan for you. So we need to ask more questions, gather more information, and make sure we understand what’s going on in your life.

Sure, some deals are straightforward, but others can be surprisingly complex. You might need a mortgage on an unconventional property, or one that has potential issues. The Sale & Purchase agreement might have a clause that’s going to put you under pressure. There may have been a change in your circumstances, such as starting a family or a new career. So we need to take the time to understand what’s in your best interests, and then put together a loan application that’s likely to be approved by the bank. That can take time.

But we wouldn’t have it any other way. All our work becomes worthwhile when we see you achieve your goals.

And that leads us to another reason we seem to be so busy…

Happy clients refer us to their friends and families.

Unlike other mortgage advisers, we don’t have flashy ad campaigns, 0800 numbers, or legions of smiling employees. It’s a tight team here: Just Sue, Louise, Tracey and Olivia. 

We take personally care of your loan and insurance needs. The people you deal with via phone or email are the ones who deliver the service. 

Over the years, we’ve found our clients really appreciate the care our team takes. Perhaps that’s why they recommend us to their friends and families.

Thank you for trusting us. It means a lot.



Dealing with referrals and providing a personalised service to all our clients can make for a busy life, but we wouldn’t have it any other way.

If you ever have a question or need some advice, we’re here for you. Just click on the link below to set up a call.