Are you covered?

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Any good landlord has house insurance cover for their rental property. Some even take out additional landlord cover for extra protection.

Most insurance companies expect owners of rental properties to undertake certain tasks as part of their policy.
We agree to this when we sign the policy agreement.

These can include 3-6 monthly inspections, formal credit & reference checks of tenants & written documentation of all of the above.

A professional property management company will do all of these as part their regular duties.

But does a self-manager?

We often think we don’t need to do a regular formal inspection and don’t think we need to write it all down. (We know it’s OK, right?)
Similarly, we don’t always do 3 (or more are ideal) reference checks, or feel the need to call the referee whose name is on the written reference for example.

If the worst happens, we would go to our insurance company & make a claim. They will check we have undertaken all of the obligations we agreed to.

We all know we have to disclose accurately all our information or we will not be covered. But what about if we have not met our landlord obligations?

If you are a self-manager of a rental property, now would be a great time to check your insurance policy and make 100% sure you are meeting your insurance obligations.

It could be too late if you wait until claim time!

Karen Withers
Nexus Property Management
PO Box 47785,
Tel 09 360 4506 Mob 021 292 0878


Property Management news

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How often do you inspect your property?

I know many people who manage their rentals themselves – and do a great job too. When owners are doing inspections, they are usually looking with a very practical eye at their investment as well as keeping it in optimum condition for their tenants.

Some tenants like the fact that they are dealing directly with the owner – the person who decides the rent & authorizes work. Many are on very friendly terms with their landlords. Because of this they don’t always do inspections as regularly as professional property managers & this can lead to problems in the long run.

Owners like ‘good’ tenants who pay their rent & aren’t constantly calling them with small issues. But what if these ‘good’ tenants forget to tell you about the leaking tap or the broken smoke detector?

Is your insurance company going to cover you for remedial work if you haven’t been doing regular inspections? You might want to check the fine print on your insurance policy. Done properly, a regular quarterly inspection should achieve the following:


  • Confirm that the tenants are looking after your property & gardens
  • Bring to your attention any maintenance that hasn’t been completed or new issues that need attending to
  • Check that tenants are adhering to the terms of their tenancy agreement
  • Show the tenants that you take the management of your investment seriously
  • Indicate to the tenants that you are committed to providing them quality premises – they are respected & involved

A professional property manager is obliged under contract to do regular inspections. If you choose a good property manager, they will know what to look for at your property and will be your eyes & ears on the ground – pro-actively addressing issues before they become major maintenance problems. They will also be a middle man – tenants may not want to risk offending the owner directly, but will happily discuss it with a third party.

A great property manager will make the time to meet with you to discuss the individual requirements for your property. Getting the experts to manage your investment could be a great investment in itself.

Even if you decide to do the managing yourself, make sure you carry out regular inspections – you will reap the rewards in the long run.

If you prefer to have a property manager – Karen Withers owns & operates Nexus Property Management,  a Ponsonby-based residential property management company. It offers personalized service and a practical, pro active approach to property management. Servicing the Ponsonby, Grey Lynn, Herne Bay & St Mary’s Bay area. Karen also owns rental properties in Ponsonby.


Property Management – the way it should be                        www.nexuspm.co.nz